At University Health and Wellbeing (UHW), we firmly believe in the collective responsibility to advocate for the wellbeing of both students and employees. To guide our work, UHW has adopted the Inter-Association Definition of Wellbeing, which defines wellbeing as “an optimal and dynamic state that allows people to achieve their full potential”. We aim to create an environment where all members of the MSU community can thrive and flourish in all aspects of their lives.
Together, the UHW teams are taking a data-driven approach to support the university's Strategic Plan 2030, Relationship Violence and Sexual Misconduct Prevention and Response Policy, and Diversity, Equity, and Inclusion (DEI) plan.
Questions? Contact Us
Mental Health Matters: Tips from MSU Leaders
During these challenging times, prioritizing our mental health is more important than ever. The University Health and Wellbeing department has compiled a video of interviews with high-level administrators, all providing insights on how they prioritize their mental health and tips to relax during stressful times. Hearing from our experienced leaders can give us the motivation and inspiration we need to work towards a better mental state. The video covers various topics, from practicing mindfulness and self-compassion to creating healthy routines and boundaries.
We warmly encourage all staff and faculty members to take a few moments out of their day to watch this video and learn how to prioritize their mental health. Taking care of ourselves is crucial to better support our community.
Campus Health Services
MSU Occupational Health provides medical assessment, monitoring, intervention, and evaluation to MSU employees related to their occupational risks. The office shares responsibility for the health and safety of the MSU community with the Office of Environmental Health and Safety (EHS) . These services are required by Federal and State laws. If you do not know whether you have occupational health requirements please call us for advice.
Visit occhealth.msu.edu or call (517) 353-9137 for more information.
Together, we create a welcoming environment, fortify capacity and compassionately challenge each person to reach their fullest ability. Disabilities need not preclude the achievement of goals and dreams; rather, they mandate a greater level of creativity, commitment and a repertoire of compensatory techniques. We grow ambition into personal and professional success as we connect MSU knowledge, self-advocacy, innovative technology and community.
Team RCPD is ready to assist students, employees and visitors with resources that create an environment of opportunity. We value full integration of persons with disabilities throughout the University mission, programs and services.
Visit rcpd.msu.edu or call (517) 884-7273 for more information.
Primary care services are available on campus year-round at Olin Health Center. Neighborhood clinics are typically open in fall and spring semesters. Three medical office visits are prepaid for enrolled MSU students each academic year. Health insurance is recommended.
Olin Health Center is the primary location on campus and is home to laboratory, physical therapy, gynecology, and immunizations and allergy injection services. Appointments are required. Neighborhood clinics offer convenient locations for students with minor injuries and illness.
Visit olin.msu.edu or call (517) 884-6546 for more information.
The Travel Clinic promotes safe and healthy travel by providing counseling to travelers about appropriate vaccines and preventive medication.
The Travel Clinic utilizes national and international travel expertise to provide current travel information and recommendations. The Clinic is a designated Yellow Fever vaccine site. The Clinic health care providers are certified by the International Society of Travel Medicine (ISTM).
The Travel Clinic's mission is to promote safe and healthy travel by providing preventive medicines, vaccines, and health counseling to a diverse group of travelers.
Visit travelclinic.msu.edu or call (517) 353-3161 for more information.
Health Promotion and Engagement
MSU faculty, staff, graduate assistants, retirees and the spouses/partners of members of these groups are eligible for coaching appointments in each of the focus areas.
To schedule a coaching appointment or request additional information, contact the Health4U Program by calling
Resources, services and opportunities are sometimes hard for individuals to locate and coordinate on such a large and varied campus. The WorkLife Office is meant to be a one-stop destination where you can be confident that someone will know where and how to find a resolution to your concern, or provide information or education to help you think about it, and empower you to act for yourself or with the right supports. The WorkLife Office keeps its finger on the pulse of the community to identify emerging needs, shifts in the workforce that require different approaches or services, and to provide recommendations for programs, changes and new initiatives that help faculty and staff make the most of their personal and work lives together.
Visit worklife.msu.edu or call (517) 353-1635 for more information.
The Health Promotion department offers individual consultations, programming, and presentations on a variety of health topics meant to educate, engage and inspire students to increase their capacity to be successful. Services include:
- Fitness assessments and wellness coaching
- Nutrition and body image education
- Alcohol and drug use education
- Substance use recovery programs (Collegiate Recovery Community)
- Student Food Bank
- Sexual wellness resources
Many of these services are free to MSU students. For more information, visit healthpromotion.msu.edu or call (517) 353-0718.
Mental Health and Trauma Support
CAPS connects MSU students with the most appropriate and available care and services to optimize their health, well-being and success. Services include individual counseling or group counseling at CAPS, psychiatric care, referral to on-or off-campus services and more.
Counseling services and the first three psychiatric visits at CAPS are free for students. Students can access 24/7 virtual crisis counseling by calling CAPS at (517) 355-8270 and pressing “1” at the prompt to speak with a crisis counselor anytime.
Visit caps.msu.edu to learn more.
The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU faculty, staff, retirees, graduate assistants, and their families. In order to access services, individuals must be located in the state of Michigan due to licensing regulations. To learn more about the services we offer, please visit: https://eap.msu.edu/services.
The Employee Assistance Program (EAP) is provided at no cost to MSU faculty, staff, graduate assistants, retirees, and their insurance eligible dependents who are located within the state of Michigan.
Visit eap.msu.edu or call (517) 355-4506 for more information.
MSU Safe Place provides advocacy, emergency shelter, counseling, safety planning, information and referrals to survivors of relationship violence and stalking. Educational scholarships are available to currently enrolled MSU students whose academic pursuits have been affected by intimate partner
violence or stalking. All support services are free and confidential. Safe Place serves students, faculty, staff and their spouses or partners. They serve non-MSU-affiliated community members when shelter space and staffing levels allow.
Safe Place also provides volunteer and internship opportunities and community education programs to anyone wanting to learn more about services or relationship violence and stalking, as well as consultation for parents, friends and co-workers seeking to support survivors.
Call (517) 355-1100, email noabuse@msu.edu or visit safeplace.msu.edu for more information.
The Center for Survivors works with sexual assault survivors and others affected by sexual violence. They provide free and confidential individual counseling, advocacy, and support groups to MSU students and the community. Trained volunteers are also ready to provide support, crisis intervention, and connection to local resources through crisis hotline and crisis chat services. A 24/7 crisis hotline is available at (517) 372-6666.
The Sexual Assault Healthcare Program is available for adults who have been sexually assaulted within the past five days. The program — staffed 24/7 by specialized forensic nurses — includes free post-assault care services, like sexual assault kits, prophylactic medication and more. The program is
located in suite 237 of the Student Services building (556 East Circle Drive, East Lansing, MI 48824). Designated parking is available on Farm Lane. Patients can use the east entrance buzzer to be let into the building. Call (517) 353-2700 to learn more.
For more information — or to access crisis chat services — visit centerforsurvivors.msu.edu. Call (517) 355-3551 to schedule an appointment with a counselor or advocate.
Your Rights and Protections Against Surprise Medical Bills
Balance Billing Restrictions Notice
Individuals are protected from surprise medical bills under both Michigan and federal law.
Federal No Surprises Act
Emergency Services:In general, an out-of-network provider may not balance bill a participant, beneficiary, or enrollee (“Member”) for emergency services. When a health plan covers a Member’s emergency services, the health plan must also cover emergency services a Member receives without prior authorization, even if the emergency services are out-of-network. If the emergency services are provided out-of-network, the health plan cannot impose on the Member any cost-sharing that is more restrictive than the in-network emergency services cost sharing would be. The Member’s cost-sharing payments for these emergency services must be counted toward their in-network deductible or out-of-pocket maximums for their current plan.
Non-Emergency Services:
In general, an out-of-network provider may not bill a Member for nonemergency services received at an in-network facility for more than the Member’s in-network cost-sharing amount. The non-emergency services must have been a benefit under the Member’s plan or coverage. Any of the Member’s cost-sharing payments for these services must be counted toward any in-network deductible or out-of-pocket maximums applied under the plan or coverage. These billing and cost-sharing restrictions would not apply if the provider gave the Member proper notice and consent.
Notice and Consent Exception:
The balance billing restrictions for non-emergency services would not apply if the provider gave the Member a proper notice of the provider’s out-of-network status to which the Member consented. If the out-of-network provider obtained a proper notice and consent from the Member, then the out-of-network provider would not be limited to collecting the in-network cost sharing amount from the Member.
Michigan Surprise Medical Billing Law
Emergency Services: In general, an out-of-network provider may not charge a Member more than the Member’s in-network coinsurance, copayment, or deductible for emergency services provided at either an in-network or out-of-network facility, so long as the Member’s health benefit plan covers the emergency services provided.
Non-Emergency Services: In general, an out-of-network provider may not charge a Member more than the Member’s in-network coinsurance, copayment, or deductible for non-emergency services provided at an in-network facility. This billing restriction applies when the Member’s plan otherwise covers the non-emergency services provided to the Member, and either the Member doesn’t have the ability or opportunity to choose an in-network provider or the Member was not provided with proper disclosure of the provider’s out-of-network status prior to the services.
State/Federal Contact Information:If you believe a provider has violated any balance billing restrictions, you may contact the following agencies.
Michigan: You may file a complaint with the Michigan Department of Licensing and Regulatory Affairs online athttps://www.michigan.gov/lara/0,4601,7-154-89334_72600_73836_93200-498824--,00.html.
Federal:U.S. Department of Health and Human Services, by phone at 1-877-696-6775