The Employee Assistance Program (EAP) offers free, confidential counseling services for MSU faculty, staff, retirees, graduate and student employees, and their families. We provide emotional and psychological support to help navigate any of the challenges that work or personal life may bring.
Your benefit includes one to six sessions of counseling per event. We define an “event” as a set of sessions focused on a specific issue. A former client is eligible to return for additional events as needed. For example, if a client presents in February with a work-related concern, they may return to the MSU EAP in the fall for an event related to grief and loss.
Appointments can be in-person or virtual. The EAP uses Zoom for virtual sessions, which is an encrypted platform that is confidential and HIPAA compliant.
In order to access services, individuals must be located in the state of Michigan due to licensing regulations. If you are living outside of Michigan, please contact the EAP to determine if you can be seen by a EAP provider for short-term counseling.
Confidentiality
Information shared by an individual through consultation with an EAP staff member is confidential and will not become part of the individual's employment record.
More specifically, the MSU EAP will not release any information identifying an individual as a client receiving, or having received, counseling services unless:
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The client signs a release of information for authorizing specific information to be released to a specific person(s) for a determined purpose.
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A disclosure is directed by court order.
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The client appears to be in immediate, life-threatening danger to self or other(s).
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Information shared with the counselor reveals concerns related to suspected/possible child abuse or neglect (counselors are "mandatory reporters" of child abuse and are required by law to report any suspected abuse of a minor child).