Employee Assistance Program

The MSU Employee Assistance Program (110 Linton Hall, 479 W. Circle Drive) will have drop-in virtual and in-person appointments available from 8:00 a.m. through 4:30 p.m. on February 13th.  Please contact the EAP directly at eap@msu.edu or 517-355-4506 for additional information.

The Employee Assistance Program (EAP) offers free, confidential counseling services for MSU faculty, staff, retirees, graduate and student employees, and their benefits eligible dependents. We provide emotional and psychological support to help navigate any of the challenges that work or personal life may bring.

Your EAP benefit includes one to six sessions of counseling per event. Appointments can be in-person or virtual, and the choice is always yours. The EAP uses a HIPAA compliant Zoom account to maintain confidentiality for our clients.

To make an appointment, or to learn more about how we can assist you:

  • Email eap@msu.edu. You may send us an email from whatever email account you feel most comfortable using when communicating with us.
  • Call 517-355-4506 Monday through Friday, between 8 a.m. and 4:30 p.m.
  • After-hours services available for all MSU Employees now! Callers will have the option to either leave a voicemail for a callback or be redirected to our after-hours counseling service for immediate assistance.

The Employee Assistance Program is located in Linton Hall on the campus of Michigan State University, 479 W. Circle Drive, East Lansing, MI 48824. Use the Interactive Campus Map to locate Linton Hall and nearby parking options.

Confidentiality
At the MSU EAP, we take confidentiality very seriously.  We want you to feel safe if you decide to talk with one of our counselors.  The information that you may share with your EAP counselor or staff member is confidential, and will not become a part of your employment record.  The only people who have access to EAP records are those people who are currently employed by the EAP.  Our Electronic Medical Record is unique to our program as well, meaning that no one else on campus will even have access to that information.

In fact, the MSU EAP will never release any information identifying an individual as a client receiving, or having ever received, counseling services with us, unless one of the following exceptions applies:

  • The client signs a release of information for authorizing specific information to be released to a specific person(s) for a determined purpose.
  • A disclosure is directed by court order.
  • The client appears to be in immediate, life-threatening danger to self or other(s).
  • Information shared with the counselor reveals concerns related to suspected/possible child abuse or neglect (counselors are "mandatory reporters" of child abuse and are required by law to report any suspected abuse of a minor child).

If you have any questions about our confidentiality policies, please don’t hesitate to reach out at (517) 355-4506, or eap@msu.edu.

The initial assessment is conducted by a fully licensed, master’s level counselor during one or more meetings. Your counselor will gather appropriate demographic, social, psychological, medical and work history from you. The counselor will then recommend short-term counseling at the EAP, refer you to other providers for additional evaluation, or connect you with ongoing counseling.

Every MSU employee - faculty, staff, retiree, graduate student assistant - is eligible for six sessions of EAP counseling, at no cost. You may use your 6 EAP sessions to address a specific problem or concern you are experiencing. Counselors provide a confidential space for reflection on issues that are important to you. Short term counseling can help you consider effective solutions that are in line with your personal values.

Some concerns will require a referral to a community provider who accepts your insurance. The EAP is familiar with a wide network of local services, resource, and providers, and will work with you to find what you need. The decision to accept the recommendation remains with you.

The children of MSU employees are eligible for EAP services while they are eligible for benefits.

Ages 0-10

  • Parenting Consultation on child development, parenting, socialization, and other child focused issues
  • Helping parents get connected with helpful/appropriate mental health and family resources in our local community

Ages 11-13

  • Schedule initial appointment with parents to help evaluate how best to proceed with counseling services.
  • Short-term counseling (1-6 sessions), if determined appropriate by counselor, or providing recommendations for parents.
  • Helping children identify their own strengths, gifts, and coping resources
  • Assisting children with loss, trauma, transitions, worries, anger, sadness, fear, or behavioral issues
  • Helping parents get connected with helpful/appropriate mental health and family resources in our local community
  • Parenting support and education

 Ages 14-18

  • Short term counseling (1 - 6 sessions)
  • Assisting teenagers with stress and other emotions and finding positive solution to the challenges they are currently experiencing
  • Helping parents get connected with helpful/appropriate mental health and family resources in our local community
  • Parenting support and education

 Ages 19-26

  • Short term counseling (1 - 6 sessions) for young adults still enrolled on their parents' insurance policy
  • Assisting young adults to move through daily living challenges and critical events in their lives
  • Assisting young adults with transition to independent living, exploring healthy relationships, considering alcohol and other drug use
  • Helping young adults and parents get connected with helpful/appropriate mental health and family resources in our local community
  • Parenting support and education

EAP counselors understand the role of the parent changes as children grow and develop. Effective parenting skills and approaches must shift and change over time. AT time, parents may feel lost, confused, or overwhelmed with a particular stage their child is in. EAP counselors can help sort out new ways of approaching your child, while providing a safe, judgement-free place to explore your own reactions and feelings about your child.

EAP counselors can help you work through a specific life event, improve the general health of your relationship, or explore an issue together. EAP counselors will assist you in determining if couples counseling or individual counseling is the preferred treatment.

Emotional wellness defines the internal resources an individual draws upon as they move through their day to day life. As we learn to access our emotional wellbeing, we are able to respond to everyday and exceptional life events with greater effectiveness and less stress and upset.

EAP counselors are available to provide phone consultations to employees in need of specific information regarding campus or community resources. If you need information, but don’t feel like you need to come in for a session, this option might work for you.

  • EAP counselors are available for consultation with supervisors, managers, and executive leadership, assisting with concerns related to any emotional, mental health, or substance abuse issues being experienced by an employee. The focus of these consultations is placed on:

    • Accurate assessment of the employee situation

    • How to best support the specific employee

    • How to facilitate a healthy team response to employee behavior

    • How to support the supervisor or manager in their own emotional health as it relates to issues of secondary trauma, concern about an employee, or working through how an employee issue may be triggering other issues for the supervisor

Several EAP counselors are trained to provide Prolonged Exposure for Primary Care (PE-PC), an evidence-based, trauma-informed treatment that focuses on decreasing symptoms of post-traumatic stress disorder (PTSD).

EAP counselors specialize in helping individuals reduce their perceived stress level and shift their personal experience of current life circumstances. This can help gain a deeper perspective from which to make decisions about relationships, work, and life. This may be especially important when current circumstances are challenging or impacted by systems or structures you don’t have control over.

Resources

 

After Hours Counseling

ThrivingCampus: An online platform that makes it easier for you to connect with off-campus mental health care and wellbeing services

TELADOC: National network of U.S. board-certified physicians, pediatricians, and behavioral health providers that lets you resolve your routine medical and/or mental health concerns, on-demand 24/7, via phone or online video consultations from wherever you happen to be.

Community Mental Health

988 Suicide and Crisis Line

End Violent Encounter (EVE)

Lansing Association for Human Rights

 

Career

MSU Lifelong Education

MSU Office of Faculty and Academic Staff Development

MSU Organization and Professional Development (OPD)

MSU Technology Training

 

Crisis Support and Resources

MSU Campus Safety Information

MSU Supportive Resources

Coping After Mass Violence

Managing Your Distress in the Aftermath of a Shooting

Psychological Impact of Mass Violence

Tips for Survivors: Coping with Grief After a Disaster or Traumatic Event

College Students: Coping After a Recent Shooting

Teaching After a Crisis

Age-Related Reactions to a Traumatic Event

After a Crisis: Helping Young Children Heal

Guidelines: Talking To Kids

Helping Children with Tragic Events in the News

Helping School-Age Children with Traumatic Grief: Tips for Caregivers

Helping Teens with Traumatic Grief: Tips for Caregivers

Helping Young Children with Traumatic Grief: Tips for Caregivers

How to Talk with Kids About Tragedies and Other Traumatic News Events

I Don’t Know How to Address Worries About My Child’s Safety at School

Parent Guidelines for Helping Youth After Mass Violence

Talking to Children About Mass Violence

Talking to Children When Scary Things Happen

Tips for Parents on Media Coverage

When Something Scary Happens

 

Diversity

MSU Office for Institutional Diversity and Inclusion

MSU Office of Institutional Equity

MSU MOSAIC: The Multicultural Unity Center

MSU Employee Pride and Inclusion Coalition (EPIC)

MSU Gender and Sexuality Campus Center

MSU Law Diversity and Equity Services Office

Michigan Department of Health and Human Services Office of Equal Opportunity and Diversity

Michigan Department of Health and Human Services Disability Services

Equality Michigan

 

Elder Care

Tri-County Office on Aging

Care.com

 

Family

MSU Child Development Laboratories

MSU Couple and Family Therapy Clinic

MSU Chance at Childhood

MSU Child Care Grant

Spartan Child Development Center

The American Red Cross of Michigan

The Salvation Army

Lansing Area Food Pantries

Capital Area Community Services

Capital Area Community Services Head Start

Ingham County Maternal and Child Health

Child and Family Charities

 

Financial Resources

MSU Volunteer Tax Assistance (VITA)

MSU Extension MI Money Health

Michigan Helping Hand

Michigan Emergency Relief

Lansing Financial Empowerment Center

MSU Federal Credit Union Financial 4.0

GreenPath Debt Solutions

 

International Students, Faculty, and Staff

MSU Office for International Students and Scholars (OISS)

MSU International Studies and Program Community Volunteers

MSU English Language Center

MSU International Studies and Programs Volunteer English Tutoring Program

 

Legal Information

MSU Chance at Childhood

MSU College of Law Housing Justice Clinic

MSU College of Law Tax Clinic

Michigan Legal Help

Legal Services of South Central Michigan

Michigan Protection and Advocacy Service, Inc.

Sixty-Plus Elder Law Clinic

Elder Law of Michigan

City of East Lansing Code

Michigan Vehicle Code

 

Mental Health

MSU Couple and Family Therapy Clinic

MSU Psychological Clinic

The Michigan Mental Health Networker – Lansing Area

Sparrow Hospital Behavioral Health Services

St. Vincent Catholic Charities Family Counseling Center

Insight Recovery Centers

Clinton-Eaton-Ingham CMH Ingham County Counseling Center

Child and Family Services – Capital Area

National Institute of Mental Health

 

Public Assistance

MSU Extension: Expanded Food and Nutrition Education Program (EFNEP)

Michigan Department of Health and Human Services

Michigan Department of Health and Human Services Family Independence Program

Michigan Works! Association

Habitat for Humanity of Michigan

Ingham County Health Department

Capital Area Michigan Works!

Lansing Human Relations and Community Services

 

Substance Use

MSU Couple and Family Therapy Clinic

MSU Psychological Clinic

MSU Drug and Alcohol Policy

Central Michigan 2-1-1

Mid-Michigan Recovery Services Inc.

Mid-State Health Network

Michigan Tobacco Quitlink

Sparrow Intensive Outpatient Substance Abuse Program

Child and Family Charities

Cristo Rey Community Center

Gateway Youth Services

Substance Abuse and Mental Health Services Administration

Alcoholics Anonymous, Lansing Chapter

AI-Anon

Gamblers Anonymous

Nicotine Anonymous

Narcotics Anonymous, Capital Area

Smart Recovery

 

Veterans

MSU Office of the Registrar.

MSU Student Veteran Resource Center

Ingham County Veteran’s Affairs

Make the Connection

Michigan Veterans Affairs Agency

 

Women’s Support

MSU Women’s Advisory Committee for Support Staff (WACSS)

MSU Center for Gender in Global Context

Michigan’s Women’s Commission

Women’s Center of Greater Lansing

 

Workplace Issues

MSU Mediation Service: 517-353-8884

Administrative Professional Association (APA)

Administrative Professional Supervisors Association (APSA)

Clerical-Technician Union (CTU)

Fraternal Order of Police (FOP, Lodge 141)

Graduate Employees Union

IATSE, Local 274

IUOE, Local 324

AFSCM, Local 999, Council 25

AFSCME, Local 1585