About Us
The Employee Assistance Program (EAP) offers free, confidential counseling services for MSU faculty, staff, retirees, graduate and student employees, and their benefits eligible dependents. We provide emotional and psychological support to help navigate any of the challenges that work or personal life may bring.
Your EAP benefit includes one to six sessions of counseling per event. Appointments can be in-person or virtual, and the choice is always yours. The EAP uses a HIPAA compliant Zoom account to maintain confidentiality for our clients.
Our team is dedicated to connecting you with the most appropriate and available care. Learn more about our team members.
To make an appointment, or to learn more about how we can assist you:
- Email eap@msu.edu. You may send us an email from whatever email account you feel most comfortable using when communicating with us.
- Call 517-355-4506 Monday through Friday, between 8 a.m. and 4:30 p.m.
- After-hours services available for all MSU Employees now! Callers will have the option to either leave a voicemail for a callback or be redirected to our after-hours counseling service for immediate assistance.
The Employee Assistance Program is located in Linton Hall on the campus of Michigan State University, 479 W. Circle Drive, East Lansing, MI 48824. Use the Interactive Campus Map to locate Linton Hall and nearby parking options.
Confidentiality
At the MSU EAP, we take confidentiality very seriously. We want you to feel safe if you decide to talk with one of our counselors. The information that you may share with your EAP counselor or staff member is confidential, and will not become a part of your employment record. The only people who have access to EAP records are those people who are currently employed by the EAP. Our Electronic Medical Record is unique to our program as well, meaning that no one else on campus will even have access to that information.
In fact, the MSU EAP will never release any information identifying an individual as a client receiving, or having ever received, counseling services with us, unless one of the following exceptions applies:
- The client signs a release of information for authorizing specific information to be released to a specific person(s) for a determined purpose.
- A disclosure is directed by court order.
- The client appears to be in immediate, life-threatening danger to self or other(s).
- Information shared with the counselor reveals concerns related to suspected/possible child abuse or neglect (counselors are "mandatory reporters" of child abuse and are required by law to report any suspected abuse of a minor child).
If you have any questions about our confidentiality policies, please don’t hesitate to reach out at (517) 355-4506, or eap@msu.edu.