Campus Health Services charges for most services and are similar to what is charged in the community.
Enrolled MSU students will not be charged for the first three medical office visits of each academic year. The office visit includes the time with the medical provider to diagnose and make a plan of treatment, but does not include additional services, such as:
Laboratory tests (STI testing, throat swabs, TB test, etc.)
X-rays
Prescriptions
Allergy shots and immunizations, flu shots, HPV shots, etc.
Surgical procedures, such as fracture care, sutures (stitches), excision, incision, etc.
Medical supplies, such as braces, crutches, air cast, sling, etc.
Fourth and subsequent medical visits
Office visits are charged to un-enrolled students, Lifelong Ed students, and spouses/partners of students. Any student in the fifth (internship) year of the Teacher Certification Program is eligible for three free* visits.
*included in the cost of tuition
Insurance Billing
If you would like your insurance company billed for services, please bring your insurance card with you to your visit.
If you do not have insurance or if your plan is with a company that will not reimburse us, a bill will be sent to you. If you prefer the bill be sent to your home address, be sure to tell the receptionist at the time of your visit. Learn more.
If you have a question about the bill or a general question about insurance coverage, contact a patient accounts representative by calling the number listed on the bill or at the following number:
Campus Health Services Patient Accounts Representatives: 517-355-4516
Specific questions about the health insurance policy covering the patient should be directed to the insurance company.
Bills from University of Michigan Sparrow Regional Laboratories: While many lab tests are performed in the Campus Health Services lab, some specimens are sent to University of Michigan Sparrow Regional Laboratories along with insurance information. If you receive a separate bill from Sparrow and have questions, use the contact information located on the billing statement.
Paying Your Bill
Online payment can be made by credit or debit card. The online system cannot take Spartan Cash or Flexible Spending cards, or payments due to the Office of the University Physician.
Credit card payments can also be made online through the MyMSUHealth patient portal.
Checks can be mailed to the address on the paper bill.
Cash payments are not accepted.
Balance Billing Restrictions Notice
Individuals are protected from surprise medical bills under both Michigan and federal law.
In general, an out-of-network provider may not balance bill a participant, beneficiary, or enrollee (“Member”) for emergency services. When a health plan covers a Member’s emergency services, the health plan must also cover emergency services a Member receives without prior authorization, even if the emergency services are out-of-network. If the emergency services are provided out-of-network, the health plan cannot impose on the Member any cost-sharing that is more restrictive than the in-network emergency services cost sharing would be. The Member’s cost-sharing payments for these emergency services must be counted toward their in-network deductible or out-of-pocket maximums for their current plan.
In general, an out-of-network provider may not bill a Member for nonemergency services received at an in-network facility for more than the Member’s in-network cost-sharing amount. The non-emergency services must have been a benefit under the Member’s plan or coverage. Any of the Member’s cost-sharing payments for these services must be counted toward any in-network deductible or out-of-pocket maximums applied under the plan or coverage. These billing and cost-sharing restrictions would not apply if the provider gave the Member proper notice and consent.
The balance billing restrictions for non-emergency services would not apply if the provider gave the Member a proper notice of the provider’s out-of-network status to which the Member consented. If the out-of-network provider obtained a proper notice and consent from the Member, then the out-of-network provider would not be limited to collecting the in-network cost sharing amount from the Member.
In general, an out-of-network provider may not charge a Member more than the Member’s in-network coinsurance, copayment, or deductible for emergency services provided at either an in-network or out-of-network facility, so long as the Member’s health benefit plan covers the emergency services provided.
State/Federal Contact Information:
If you believe a provider has violated any balance billing restrictions, you may contact the following agencies.
In general, an out-of-network provider may not charge a Member more than the Member’s in-network coinsurance, copayment, or deductible for non-emergency services provided at an in-network facility. This billing restriction applies when the Member’s plan otherwise covers the non-emergency services provided to the Member, and either the Member doesn’t have the ability or opportunity to choose an in-network provider or the Member was not provided with proper disclosure of the provider’s out-of-network status prior to the services.