Grievance Procedures

Center for Survivors Complaint Options

You are encouraged to express your compliments, concerns or make a complaint about Center for Survivors in one or more of the following ways:

1. Notify any Center for Survivors staff member of your compliment, concern, or complaint either verbally or in written format.
2. Contact the Center for Survivors Director, Tana Fedewa (adamstan@msu.edu) with feedback or a complaint.
3. Complete a feedback survey.

MDHHS DVS Civil Rights Grievance Policy

Center for Survivors receives funding from the Michigan Department of Health and Human Services Division of Victim Services.  You have the right to file a grievance with the MDHHS Civil Rights Coordinator

All individuals including clients & program participants, have the right to participate in programs and activities regardless of race, sex, religion, age, national origin, color, height, weight, marital status, gender identification or expression, sexual orientation, partisan considerations, history of alcohol or drug use, arrest record, or a disability or genetic information.

Grievance Procedures:

1. Prepare a written statement containing the name, address, and telephone number of the individual or authorized representative filing the complaint; a thorough and specific description of the situation, incident, or condition; indicate discriminatory factors such as race, sex, disability, genetic information, etc.; identity of witnesses, if any; the resolution the individual is seeking; and the signature of the individual filing the complaint properly dated by the complainant, including those protected above.

Michigan Department of Health and Human Services

Mr. Jimmy Waters – Civil Rights Complaint Coordinator

235 South Grand Avenue, Suite 708

P.O. Box 30037

Lansing, MI 48909

E-mail: WatersJ@michigan.gov

Division of Victim Services

Gail Krieger – Director of Operations

Grand Tower, Suite 1108

PO Box 30037

Lansing, MI 48909

E-mail:KriegerG@michigan.gov

Employment Discrimination Complaint

Any applicant for an employment position with Center for Survivors, who has reason to believe that they have been unlawfully discriminated against or experience discriminatory harassment on the race, sex, religion, age, national origin, color, height, weight, marital status, gender identification or expression, sexual orientation, partisan considerations, history of alcohol or drug use, arrest record, or a disability or genetic information that is unrelated to the person’s ability to perform the duties of a particular job or position by a DVS subrecipients of federal funds should contact the MDHHS EEO Officer, and also submit a complaint internally within CFS.

Applicants or employees may prepare a written statement containing the name, address, and telephone number of the individual or authorized representative filing the complaint; a thorough and specific description of the situation, incident, or condition; indicate discriminatory factors such as race, sex, disability, genetic information, etc.; identity of witnesses, if any; the resolution the individual is seeking; and the signature of the individual filing the complaint properly dated by the complainant, including those protected above.